Frequently Asked Questions

As a company specializing in web design, we build custom websites for businesses and individuals. Your website's design is shaped around your needs and goals.

The time it takes to complete a website can vary depending on the project's complexity and level of customization. We typically set a timeline based on the project's requirements and your approval.

Security is a top priority for us. We keep your website up to date and regularly check for vulnerabilities. We also put measures in place such as SSL certificates, strong passwords and security backups.

Yes. Every website we build is designed to be mobile-friendly (responsive), so it looks flawless on phones, tablets and computers. Since Google also factors mobile-friendliness into its rankings, this gives you a major SEO advantage.

Yes. Your site comes with an easy-to-use admin panel. You can add and edit text, images, blog posts, products and projects without any technical knowledge. We also provide a short training session on using the panel at handover.

Yes. We can handle domain registration, hosting and SSL certificate installation on your behalf. If you already have a domain name and hosting, we can work with those as well.

Yes. We migrate your existing site to a modern, fast and mobile-friendly platform. During the migration, we redirect your old page URLs to the new pages to help preserve your current Google rankings.

Yes. We build e-commerce websites with product and inventory management, online payments via virtual POS, shipping workflows and order tracking. Marketplace and accounting integrations can also be planned based on your needs.

On the hosting services we manage, site files and databases are backed up regularly. If a problem occurs, we can restore your site from the most recent backup.

SEO (search engine optimization) is the combination of technical and content work that helps your website rank higher in search engines like Google. It ensures you show up when customers search for you and brings in a steady stream of visitors without spending on ads.

SEO is a long-term effort. Depending on the competition and your industry, the first positive effects usually start to appear within a few months. Lasting, strong results require ongoing content and technical improvements.

No company can guarantee a specific ranking on Google; Google decides the rankings. We align your site with Google's recommended guidelines, increase your visibility through content and technical work, and report the results to you regularly.

Yes. We set up Google Ads and social media ad campaigns tailored to your target audience and continuously monitor and optimize them to make the most of your budget.

Yes. We listen to and analyze your business processes, then develop web-based software, admin panels and automation solutions tailored to your needs. When off-the-shelf programs fall short, custom software is the best solution.

Our software built specifically for jewelers addresses industry-specific needs such as product and inventory tracking, weight and karat calculations, buying and selling, and customer account transactions. For details and demo information, visit our Projects page or get in touch with us.

Your data always belongs to you. Usage and source code rights for the software are clearly defined during the proposal and contract stage, depending on the type of project.

A virtual PBX is a cloud-based phone system that businesses can use to manage calls and communications. It lets you route incoming calls, set up voicemail, record calls and much more.

Using our virtual PBX service is easy. Through an online control panel, you can quickly configure call routing, voicemail, call recordings and other settings. You can also take calls on a desk phone or a smartphone.

Yes. With the app installed on your smartphone or a softphone application on your computer, you can make and receive calls on your office line from anywhere with an internet connection, at no extra cost.

Usually not. You can use the virtual PBX with an app on a computer or smartphone with an internet connection. Desktop IP phones can also be used if you prefer.

Number porting can be done in accordance with the rules set by carriers and the BTK (Turkey's Information and Communication Technologies Authority). We work with you to determine the best approach based on your number's status.

Our web design process is tailored to each client. We start by getting a clear understanding of your needs. The process then covers planning the design, developing it, and finally launching your website. We stay in touch with you throughout and incorporate your feedback.

The cost of web design can vary depending on the project's complexity, level of customization, additional services and your specific needs. We can review your requirements and budget to prepare a quote tailored to you.

Bulk SMS is delivered through an SMS service provider. Users write a text message, add recipient numbers, and then send the messages either immediately or at a scheduled time.

Bulk SMS can be used for a variety of purposes. Businesses can send customers special offers, share information about events or send reminder messages. It is also used for internal company communications.

Corporate email is an email service that a business or organization uses for professional communication through its own domain name (for example, [email protected]). It enables businesses to communicate reliably with employees, customers and business partners.

Corporate email helps your business project a professional image, build credibility and communicate more efficiently. It also lets you manage business-related email more effectively.

Corporate email services typically include features such as a custom domain, customizable email addresses, security measures, large storage capacity, and calendar and contact management. They also offer access from mobile devices and web browsers.

Corporate email can be set up through an email service provider or on your own servers. You may need to verify your domain name and configure your DNS records. You can then set up your email accounts using email clients (Outlook, Thunderbird, etc.) or web-based email interfaces.

Corporate email providers secure email using security measures and encryption technologies. You can also add protections such as spam filters and virus scanning. Password policies and user training can further strengthen security.

You can start using the landline service by porting your existing landline number to Mutlucel, or by getting a new number from Mutlucell, either with a geographic area code (0212, 0216, 0312...) or a location-independent 0850 number.

The timeline depends on the project's scope. Corporate showcase websites are usually launched within a few weeks, while projects involving e-commerce or custom software may take longer. We provide a clear project schedule along with our quote.

AI saves time and money in areas such as assistants that automatically answer customer questions, document and data analysis, and automation of repetitive tasks. We work with you to identify and implement the AI solutions that fit your business processes.

Simply fill out the Get a Quote form on our website or give us a call. Once we understand your needs, we'll send you a tailored proposal covering scope, timeline and pricing.

The payment plan is determined by the size of the project and is usually split between the kickoff and delivery stages. All payment terms are clearly set out in the proposal and contract.

Yes. We're with you after delivery, too. You can always reach us for technical support, updates, maintenance and new requirements, and we also offer ongoing maintenance services.

No. Although we are headquartered at Gaziantep Teknopark, we serve businesses all across Turkey remotely. We can also hold our meetings online.

We add the necessary elements to your site, such as a KVKK (Turkish Personal Data Protection Law No. 6698) privacy notice, a cookie notice and explicit consent checkboxes on forms. We recommend having your legal counsel review the content of these texts.